Virgin America apologizes to Geno Smith for incident on plane
Jets quarterback Geno Smith landed in the news last week after he left a plane following a disagreement with a flight attendant over headphones.
At the time, the Jets said they were looking into the incident. The company that owns the jet that Smith departed was also looking into what happened and Virgin America released a statement on Thursday offering their apologies to Smith.
“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”
Smith also released a statement thanking the company.
“I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon.”
And that brings us to the end of this chapter in Smith’s rookie season. Hopefully all involved will find the friendlier skies a bit friendlier the next time they take flight.