Re: Pacers eventually to end up in Sacramento?
I want to start this off by saying that my current ticket rep (who I’ve had now for two years) is a great guy to work with. Under no circumstance is anything I’m about to say reflect poorly on him as he has been a very good and active rep.
I will say that he has had to unfairly put up with my ire at the Pacers organization both last year and this year, but he has been patient with me and he has come through so I would suggest that if you have had a problem in the past and used to have season tickets you should give him a call.
However I have a very similar experience to Brad888 oddly enough we had the same exact ticket rep. Eddie Bird.
As I’ve said I have had tickets in some capacity since 1985, not always full season but I’ve always had a ticket package of some nature. Prior to two seasons ago I had never so much as had a fee drink from the Indiana Pacers.
That is not hyperbole, hype or an exaggeration.
However at the height of the Jim O’Brien era obviously the fan base stagnated and dried up so the ticket reps became much more pro active and customer oriented because prior to that, & this even pre dates Eddie Bird and goes back to every ticket rep I had prior to that, my only contact with my ticket rep in a give year was during the summer they would call me if I hadn’t already re upped for the following season and ask me if I was going to. I was never given a discount or anything, they just asked if I intended to re up.
Me being young and not knowing any better at the time never understood that it was incumbent on me to initiate some form of negotiation about my tickets. So I’ll take that blame there I guess I was supposed to know this (I don’t know how I was supposed to know this). My assumption was I bought a ticket I got a seat I watched the game and that was the end of our transactions.
It wasn’t until I started seeing guys from here on the Digest who I either knew or knew of getting leather coats, hoodies, sweatshirts, ball caps, private player meetings, food & ticket upgrades like there was no tomorrow that I finally found out that for nearly 2 decades I was missing out on everything but the game.
Even then early on I just smiled and thought “wow those guys are really lucky to have as good as ticket reps as they do”. But then after watching one guy I knew who had $6 tickets be upgraded to the 3rd row courtside seats for about the 5th time I just lost it. Then to fined out they were paying for some of his $12 parking for free that just sent me over the edge. Pay attention to what I said btw, he was paying $6 for his upper deck tickets and they were giving him $12 parking passes. In other words the Pacers were paying him to come to the games let alone upgrading him to tickets that I could never even dream of having.
BTW, let it be known here I do not fault nor hold any ill will towards the guys (there were more than one) who were getting all of these benefits. I totally blame both myself and my at the time Pacers ticket reps.
I’m not a rich person by any means and believe me when I tell you that during the 80’s & 90’s I had to make a lot of hard choices with how to cut out things just to continue going to Pacer games. I say that to say that over the years I spent thousands of dollars on Pacer tickets, that’s not a brag btw it’s just a fact and I felt like they were crapping in my face for me not understanding that I needed to initiate a discussion.
Then as Brad888 says they started selling tickets around me for less than ½ of what I was paying. For several years I had four tickets in the club level and my price was $107 per ticket. They then started selling tickets up there for somewhere around $50.
To say I felt betrayed is an understatement. Again I know someone is going to say “hey why didn’t you just ask”. I’ll freely admit I didn’t know that I was supposed to.
Between that, the fact you could now see all but 10 games a year on fox sports (now you can see all of them), Jim O’Brien and frankly my hurt feelings I sadly let loose one day on my new ticket rep.
They did go out of their way to make me happy that year and last year they went above and beyond as well. This year it has been less but I understand that this is due to good ticket sales and a new philosophy from the new overall ticket manager that they wouldn’t be giving out so many freebies.
Whew I’m not sure why I wrote all of that but reading Brad888’s post got my blood boiling again.
I do believe that giving out deeply discounted tickets on occasion is fine but it does cheapen the product and if you do it to much then you are really peeing on the people who faithfully paid for season tickets.
I want to start this off by saying that my current ticket rep (who I’ve had now for two years) is a great guy to work with. Under no circumstance is anything I’m about to say reflect poorly on him as he has been a very good and active rep.
I will say that he has had to unfairly put up with my ire at the Pacers organization both last year and this year, but he has been patient with me and he has come through so I would suggest that if you have had a problem in the past and used to have season tickets you should give him a call.
However I have a very similar experience to Brad888 oddly enough we had the same exact ticket rep. Eddie Bird.
As I’ve said I have had tickets in some capacity since 1985, not always full season but I’ve always had a ticket package of some nature. Prior to two seasons ago I had never so much as had a fee drink from the Indiana Pacers.
That is not hyperbole, hype or an exaggeration.
However at the height of the Jim O’Brien era obviously the fan base stagnated and dried up so the ticket reps became much more pro active and customer oriented because prior to that, & this even pre dates Eddie Bird and goes back to every ticket rep I had prior to that, my only contact with my ticket rep in a give year was during the summer they would call me if I hadn’t already re upped for the following season and ask me if I was going to. I was never given a discount or anything, they just asked if I intended to re up.
Me being young and not knowing any better at the time never understood that it was incumbent on me to initiate some form of negotiation about my tickets. So I’ll take that blame there I guess I was supposed to know this (I don’t know how I was supposed to know this). My assumption was I bought a ticket I got a seat I watched the game and that was the end of our transactions.
It wasn’t until I started seeing guys from here on the Digest who I either knew or knew of getting leather coats, hoodies, sweatshirts, ball caps, private player meetings, food & ticket upgrades like there was no tomorrow that I finally found out that for nearly 2 decades I was missing out on everything but the game.
Even then early on I just smiled and thought “wow those guys are really lucky to have as good as ticket reps as they do”. But then after watching one guy I knew who had $6 tickets be upgraded to the 3rd row courtside seats for about the 5th time I just lost it. Then to fined out they were paying for some of his $12 parking for free that just sent me over the edge. Pay attention to what I said btw, he was paying $6 for his upper deck tickets and they were giving him $12 parking passes. In other words the Pacers were paying him to come to the games let alone upgrading him to tickets that I could never even dream of having.
BTW, let it be known here I do not fault nor hold any ill will towards the guys (there were more than one) who were getting all of these benefits. I totally blame both myself and my at the time Pacers ticket reps.
I’m not a rich person by any means and believe me when I tell you that during the 80’s & 90’s I had to make a lot of hard choices with how to cut out things just to continue going to Pacer games. I say that to say that over the years I spent thousands of dollars on Pacer tickets, that’s not a brag btw it’s just a fact and I felt like they were crapping in my face for me not understanding that I needed to initiate a discussion.
Then as Brad888 says they started selling tickets around me for less than ½ of what I was paying. For several years I had four tickets in the club level and my price was $107 per ticket. They then started selling tickets up there for somewhere around $50.
To say I felt betrayed is an understatement. Again I know someone is going to say “hey why didn’t you just ask”. I’ll freely admit I didn’t know that I was supposed to.
Between that, the fact you could now see all but 10 games a year on fox sports (now you can see all of them), Jim O’Brien and frankly my hurt feelings I sadly let loose one day on my new ticket rep.
They did go out of their way to make me happy that year and last year they went above and beyond as well. This year it has been less but I understand that this is due to good ticket sales and a new philosophy from the new overall ticket manager that they wouldn’t be giving out so many freebies.
Whew I’m not sure why I wrote all of that but reading Brad888’s post got my blood boiling again.
I do believe that giving out deeply discounted tickets on occasion is fine but it does cheapen the product and if you do it to much then you are really peeing on the people who faithfully paid for season tickets.
Comment