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Thread: laptop rant

  1. #1
    Tree People to the Core! indygeezer's Avatar
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    Default laptop rant

    I've had an online message in to Lenova tech for over an hour and am still waiting on the tech to "get to me shortly".

    Geezerette purchased a Lenova on-line last July and now the upper righthand corner of the screen has an area that looks like an ink-blot (de-pixelation?)

    The sad thing is she told me she has never spilled anything on it, dropped it, or stepped on it..."well not foor very long haha".

    Metinks I'm up **** creek for a warranty if she did accicentally step on it getting out of bed one morning.

    But an hour waiting???
    Last edited by indygeezer; 02-15-2012 at 01:37 PM.
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    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    and now my cellphone battery has gone dead waiting for a tech to answer while I am on hold.


    ****-em
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

  3. #3
    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    I still have had no contact with Lenovo.
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

  4. #4
    Jimmy did what Jimmy did Bball's Avatar
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    Default Re: laptop rant

    Quote Originally Posted by indygeezer View Post
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    and now my cellphone battery has gone dead waiting for a tech to answer while I am on hold.


    ****-em
    I feel your pain... Yet I still had to laugh at your pain. Customer service sucks in this world of disposable items.
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  5. #5
    Funk Seoul Brother Frostwolf's Avatar
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    Default Re: laptop rant

    sorry to hear about your ****** experience, geezer. but the us wouldn't be the us without laughable customer service.

    emailing them might be quicker.

  6. #6
    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    I ended up calling the Best Buy Geek Squad and got my answer.

    $85 to send it in to Lenovo for repairs and they apply the $85 to repair bill if I have lenovo do the work. They said that what I describe is a cracked screen and it will only get worst but it will cost the same if I do it now or later. Geezerette said she wants to use it as long as possible. She hates the thought of having to use my HP while hers is repaired.
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

  7. #7
    RING THE BELL! Sandman21's Avatar
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    Default Re: laptop rant

    I wouldn't trust the Geek Squad. Especially since the thing is still under warranty. Even that, a screen replacement is really INCREDIBLY easy to do. Order the replacement screen and find the disassembly instructions for that model laptop.

    It takes maybe an hour tops if you do research on the disassembly process ahead of time.
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    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    I wouldn't trust the geek squad either except they told me I could send it in myself.
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

  9. #9
    White and Nerdy Anthem's Avatar
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    Default Re: laptop rant

    I'm with Sandman. Download the disassembly guide and see what it would take to replace it yourself.
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  11. #10

    Default Re: laptop rant

    Quote Originally Posted by indygeezer View Post
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    I wouldn't trust the geek squad either except they told me I could send it in myself.
    Geezer I have 2 friends that do computer repair.. Sometimes I wish you would call family and ask for help..

  12. #11
    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    Quote Originally Posted by Gamble1 View Post
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    Geezer I have 2 friends that do computer repair.. Sometimes I wish you would call family and ask for help..
    Hey family, I need help. (we haven't done anything yet)
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

  13. #12
    Tree People to the Core! indygeezer's Avatar
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    Default Re: laptop rant

    Hmmm I guess family don't read this thread no-more.
    If you get to thinkin’ you’re a person of some influence, try orderin’ somebody else’s dog around..

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