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So I recently ordered a DVD off of ebay (House, season 1 and 2. I had a freaking brainfart, as I should have just added to to my netflix and now paid a damn penny. I was stupid and impatient) and decided to pay for it via paypal. Mind you I have had over 33 transactions with paypal and no problems.
*note* Twenty minutes after the auction was over ebay canceled the auction, but by this time I had already paid for it*
Well my item arrives the other day and it is the mother f'ing CHINESE VERSION OF "THE OFFICE"
I filed a complaint with paypal, but I made a error and instead of filing a "received a wrong item" complaint I filed a "did not receive"
So he provided proof he sent it, and paypal closed the claim.
As a seller I got burned so many times back in 2002 with Paypal. Not only did they mysteriously removed the funds from my account AFTER I've shipped the item saying the "buyer" was creating "suspicious acts" or something like that, but they also were kind enough to send me a bill for all those transactions....
In the words of my generation...I'd like to say "_ _ _ _ _ _ _ Paypal!"
Wow, looks like like had a good conclusion for me.
Thank you for contacting PayPal with your concern.
Review of your account shows that you sent a payment to XXXX on December 22, 2006. On December 23,
2006, you submitted a Buyer Complaint for non-receipt of merchandise.
At this time, PayPal contacted the seller for information on the item
purchased. As your claim was for non-receipt, we specifically asked the
seller to send proof of shipment. The seller, Mr. XXXXXXX, was able to
send tracking, via USPS, documenting that the item was sent to you. As
such, the claim was closed and found in favor of the seller.
To maximize your consumer protections using PayPal, we offer safe
trading tips in the Security Center link within your PayPal account.
You may also view the full terms and conditions of the Buyer Complaint
Policy through the User Agreement link at the bottom of any page on
the PayPal website.
You may consider attempting to resolve your issue through any means
available to you such as an auction website, or through a law
enforcement agency such as your local police department. Should a
criminal investigation arise out of your complaint, please be aware that
PayPal is committed to working with law enforcement agencies.
Because we value you as a member and want your experience with PayPal to
be a positive one, I am going to issue you a credit in the amount you are requesting, as a one-time courtesy. Please understand that this is a
one-time exception, and we will be unable to make any further exceptions
to this policy going forward. Please allow 2 business days for this to
be reflected in your PayPal balance.
If you have any further questions, please feel free to contact us again