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View Full Version : 'puter help- wife's laptop has recurring "blue screen of death"



Slick Pinkham
12-19-2007, 11:39 AM
I can start in "last good configuration"

I have

-run spyware/adware cleanups
-cleaned the registry (CCleaner)
-run the other CCleaner disk cleanup stuff to deleted unnecessary stuff
-uninstalled everything unnecessary

It's a 2 1/2 year old compaq/HP so I don't really want to pay 100 bucks to fix it when $400 would probably replace it with something better.

After doing all of the above, it now "sometimes" reboots without going to the death screen, but it still happens occasionally.

There is ample hard disk space, but I am running a disk check now and may do a defrag later.

Any thoughts, other than pitch it in the garbage?

bellisimo
12-19-2007, 12:13 PM
which version of windows is it?
what is the error given in the BSOD?

heywoode
12-19-2007, 12:35 PM
I can start in "last good configuration"

I have

-run spyware/adware cleanups
-cleaned the registry (CCleaner)
-run the other CCleaner disk cleanup stuff to deleted unnecessary stuff
-uninstalled everything unnecessary

It's a 2 1/2 year old compaq/HP so I don't really want to pay 100 bucks to fix it when $400 would probably replace it with something better.

After doing all of the above, it now "sometimes" reboots without going to the death screen, but it still happens occasionally.

There is ample hard disk space, but I am running a disk check now and may do a defrag later.

Any thoughts, other than pitch it in the garbage?

I agree it would help to know what error shows on the BSOD, but if you have done all that stuff to it already, why not just wipe the drive to zeros and reinstall windows? Kind of a pain in the ***, but I do it to my pc's about once a year or so.......It is possible that the error is hardware related, so that is the only reason I wondered what error it was giving...

Slick Pinkham
12-19-2007, 01:35 PM
which version of windows is it?
what is the error given in the BSOD?

windows xp home edition

stop error: 0x0000007

Cleaning the registry and deleting stuff has helped. It doesn't happen every time now, but does happen 20% of the time or so. I'm doing a disk defrag now.

Slick Pinkham
12-19-2007, 01:53 PM
still happens...


bottom of message reads:

*** STOP: 0x0000007E (0xC0000005, 0x805c28EB, 0xF7B291E8, 0xF7B91EE4)

Suaveness
12-19-2007, 05:16 PM
Yeah I'd consider reformatting your drive and see if that helps. Wiping it clean may do that

able
12-20-2007, 05:24 AM
http://support.microsoft.com/kb/330182

Kstat
12-20-2007, 11:22 AM
what's a puter?

heywoode
12-20-2007, 11:56 AM
what's a puter?

I figured it was the same thing as a cooter.....

Slick Pinkham
12-20-2007, 05:01 PM
there was an apostrophe there...

Lord Helmet
12-20-2007, 06:15 PM
I've had recent PC trouble this past summer, and it turns out my hard drive had gone bad. I kept getting the blue screen of death, and if I was lucky enough to start up XP, it'd eventually just freeze. I simply had to get a new one (hard drive), install it and re-install XP. I lost everything on my hard drive for the most part.

But, I did save some stuff.

That may be a problem, though. Faulty hardware.

Slick Pinkham
12-20-2007, 09:14 PM
I think that I resolved it by the spyware removal, registry cleaner, disk cleaner, and hard disk defragmenting.

Last 10-15 reboots in a row--- no BSOD!

Anthem
12-20-2007, 09:31 PM
Well done.

It still might be worthwhile to re-install Windows. I do that about once per year on my Windows machines. Or upgrade to Ubuntu. :D

Bball
12-22-2007, 05:13 AM
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_thread/thread/d156abf3a93bad25/320ea6b869f65a77?lnk=st&q=STOP%3A+0x0000007E#320ea6b869f65a77